Staley Credit Union Configure Digital for Corillian Case Study

When Staley Credit Union was no longer happy with its online banking solution, it turned to Fiserv, a long-trusted partner that already supplied the credit union's account processing system and several other solutions.

Staley was already a long-time user of the Spectrum® account processing system from Fiserv, as well as several other Fiserv solutions. The integration between Configure Digital for Corillian from Fiserv and Spectrum made it an easy choice for the credit union’s online banking.

  • Staley set an adoption goal of 50 percent of members signing up for online banking, and so far, 44 percent have enrolled
  • Online banking is part of the credit union’s digital channels strategy, which also includes mobile banking and person-to-person payments
  • Staley has doubled its number of mobile banking users in the past two years, and 60 percent of online banking users are using Configure Digital for Corillian

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