Device Managerâ„¢ from Fiserv helps YourCash Limited, Europe improve ATM availability, achieve better control of its supply chain and gain powerful insight into its business.

Founded in 2000 as a pay-to-use ATM provider in convenience locations, YourCash Limited, Europe is a leading independent European cash machine (ATM) provider, with a network of more than 5,000 ATMs throughout the U.K., Netherlands and Belgium. The privately owned company processes millions of ATM transactions each year and dispenses billions of British pounds and euros across its ATM network.

Challenge

With constant consumer demand for self-service devices such as ATMs, YourCash was challenged to maximize availability and drive ATM transactions with an outsourced ATM-monitoring solution.

Solution

YourCash researched three options and selected Device Manager for its breadth and scalability.

Proof Points

  • Ability to manage entire multi-vendor ATM network with one solution
  • Improved ATM availability
  • Enhanced customer service
  • Flexible reporting tools provides clear visibility across ATM network
  • More effective vendor and supply chain management
  • Reduced resources required to service ATMs
  • Scalable, flexible and easy-to-use solution
  • Better insight into the business, internally and for clients to drive higher profitability

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Resources

Solution

Device Manager

Use Device ManagerTM from Fiserv to improve availability and drive improved performance from your service vendors. This event-driven incident management system can receive, analyze, respond to and manage critical information from self-service devices, regardless of vendor.

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Resource

Device Manager YourCash Case Study Video

Device Managerâ„¢ from Fiserv helps YourCash Limited, Europe improve ATM availability, achieve better control of its supply chain and gain powerful insight into its business.

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