Architect from Fiserv – an end-to-end digital solution for banking, bill pay, mobile, marketing and administration – enabled Wings Financial Credit Union to deliver a highly personalized member experience that deepens member relationships and powers new growth.
Wings was particularly drawn by the powerful yet easy-to-use Architect: SDK solution, which enabledthe credit union to use custom modules to personalize the member experience and deploy new self-service capabilities.
Wings can now deliver a seamless member experience and can easily launch new services that positively impact the bottom line. The credit union experienced:
- 30 percent loan growth and $100 million in new loan revenue
- Operational savings through elimination of manual data input
- More engaged member base through greater use of digital channel capabilities