Wings Financial Credit Union knew it had a technical powerhouse with Architect from Fiserv and saw an opportunity to not only offer an efficient member experience, but to also increase its loan-to-share ratio.
Wings chose Architect, an end-to-end digital banking, bill pay, mobile, marketing and administration solution. The credit union was particularly drawn by the powerful yet easy-to-use Architect: SDK solution, which enabled the credit union to use custom modules to personalize the member experience and deploy new self-service capabilities.
Wings Financial leveraged the Architect Development Kit from Fiserv to build a simplified prefill online loan application that pulled member data from the account processing system and integrated with its loan origination system to automatically submit and pre-approve new loans. Wings can now deliver a seamless member experience and can easily launch new services that positively impact the bottom line.