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White Papers

Fiserv white papers outline what's happening in the financial services industry, including the latest information on electronic billing and payments, social media, wealth management, mobile banking, government regulations and more.

Enhancing the Customer Experience with a Strategic Focus on E-Billing and Online Bill Payment

April 2012

Is your billing and payments technology helping or hindering customer experience? Learn what one biller did to generate and sustain double-digit enrollment figures in both online bill payment and e-billing in less than one year.

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Automated Dual Verification: Developing Multi-Level Controls to Enhance Security and Risk Management

April 2012

Does your financial institution have effective and robust controls to reduce ACH risk? More than ever before, financial institutions are under intense scrutiny to reduce the risk of errors and fraud. Regulators now require additional security measures and view multiple levels of authorization as critical for the protection of consumers, businesses and financial organizations, and important for maintaining the integrity of the Automated Clearing House (ACH) payments network.

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Mobile Deposit Capture, A Solution for Government

May 2012

The potential scale and impact of mobile deposit capture adoption is enormous, offering a cost-effective tool to lower per-check processing costs.

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Winning the Battle for Consumer Payments

June 2012

Competition from non-traditional payment providers is increasing every day. Find out what tool financial institutions can add to their digital arsenal to achieve a natural advantage.

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Breaking the Mobile Banking Glass Ceiling

May 2012

By addressing five key drivers of consumer adoption, financial institutions can accelerate mobile banking adoption rates and reach the mainstream.

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Snacking, Lunching and Fine Dining: How Mobile is Reshaping Every Banking Channel

February 2012

Just as busier lives resulted in snacking, technology innovations have changed the way people consume banking services. Is your financial institution offering the multi-channel mix consumers now crave?

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