When Staley Credit Union was no longer happy with its online banking solution, it turned to Fiserv, a long-trusted partner that already supplied the credit union's account processing system and several other solutions.
Staley was already a long-time user of the Spectrum® account processing system from Fiserv, as well as several other Fiserv solutions. The integration between Corillian Online® from Fiserv and Spectrum made it an easy choice for the credit union’s online banking.
- Staley set an adoption goal of 50 percent of members signing up for online banking, and so far, 44 percent have enrolled
- Online banking is part of the credit union’s digital channels strategy, which also includes MobilitiTM from Fiserv for mobile banking and the Popmoney® personal payment service from Fiserv for person-to-person payments
- Staley has doubled its number of mobile banking users in the past two years, and 60 percent of online banking users are using Mobiliti