After a careful analysis of its online and mobile banking application, a large credit union sought a cybersecurity solution that would reduce friction and increase security for its members.

Cybercrime is an increasing threat to financial institutions, and consumers expect their bank or credit union to protect the financial transactions they make. At the same time, consumers expect online banking to be an easy experience. For South Carolina Federal, the long-standing belief that online banking needed to be ultra-secure to prevent massive fraud led the credit union to employ numerous security mechanisms that made its online banking application complicated and restrictive to use.

Following its all-in approach with Fiserv, the credit union turned to Fiserv for a solution and became one of the first clients to implement SecureNow with SecureNow: Login Defense and SecureNow: Behavior Analytics.

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