Through a combination of strategies addressing revenue leakage, optimising existing revenues and creating new products and services Fiserv successfully increased revenues for the bank and helped grow bottom line profitability.

In a multi-phased project spanning several years, Fiserv consultants used a comprehensive revenue growth methodology to drive top- and bottom-line growth for the bank. To date, 21 individual initiatives have been implemented, resulting in a tremendous $130 million boost to incremental revenue.

Although this bank has a reputation for relying much more heavily on internal resources than outside consultants, Fiserv has been able to demonstrate value with Performance Acceleration Services by partnering with the bank's internal teams to deliver fresh thinking and a global perspective.

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