For banks with strong mobile offerings, the huge demand for mobile remote deposit capture (RDC) services is a major opportunity to win new customers. However, the increased usage of mobile RDC services can also increase fraud risks.
According to the 2014 Fiserv Consumer Trends Survey, 65 percent of households now own a smartphone, and 48 percent of customers use their smartphone to access mobile banking. As a result, mobile services, including mobile remote deposit capture (RDC), are now "must haves" for institutions.
This is evidenced by the fact that more than 4,000 U.S. financial institutions are expected to offer mobile RDC services by 2016, up from just 1,000 in 2012. Based on vendor surveys spanning seven years by the research and consulting firm Celent, approximately 60 million US consumers are expected to use mobile RDC services by 2016, compared to just 10.8 million in 2012.