Improve cross-selling results by conducting sales interviews where your customers are banking – online - with Micronotes® Cross-Sell™ for Digital Channels from Fiserv.
Micronotes Cross-Sell for digital channels combines advanced data analytics with the closing power of sales interviews to generate more actionable cross-sell leads.
- 10 to 100 times higher yield than targeted ads alone
- Machine learning refines audience selection to enhance customer experience and improve lead quality
- Increases advertising effectiveness by informing multichannel marketing systems of specific customer needs
- Delivers qualified leads to proper frontline staff for follow-up
- Enhances management-level decision making through Net Promoter Score detail, lead generation, sales and activity reports
- Reduces churn and loan defaults by predicting customers susceptible to attrition and delinquency so preventative conversations can occur