Founded in 2008, Intracoastal Bank managed to achieve double-digit growth every year for the past 10 years. What's the key to its success? Customer engagement, a wide range of banking options and partnering with Fiserv.
Selecting the ideal technology provider wasn't an easy task for Intracoastal Bank's founders. Determined to be the best financial services company in their community and to provide high-quality service to their customers, they knew that finding best-in-class banking solutions was crucial for their de novo organization. A few competitors were considered, but after reviewing the broad spectrum of solutions offered by Fiserv, Intracoastal Bank chose the Premier® bank platform from Fiserv.
"When Fiserv met with me and we reviewed all the products and services, they really impressed me with the amount of solutions they had," said Cheryl Tanenbaum, SVP/CFO at Intracoastal Bank. "The integration within the products and services was key, plus the fact that you could tell that they invested heavily in research and development. I convinced my other partners that Fiserv was the way to go. We never regretted that decision, and we've been happy over the last 10 years."Download