A bank experiencing rapid growth needed help with its labor-intensive manual reconciliation process. Using Frontier™ Reconciliation from Fiserv, the bank performs more reconciliations with the same staff and sees clean audit trails and fewer charge-offs.
The New York-based bank, with roots as a small community bank, grew through acquisition and merger, doubling its assets and then doubling them again to reach nearly $31 billion in total assets. With growth came the challenges associated with manual reconciliation, ranging from high costs to operational inefficiencies.
Read this case study to learn how the bank supported its rapid growth by switching to automated reconciliation and certification.