First Command Bank needed to find the right digital banking partner for their primarily online/digital bank. That's why they selected Architect from Fiserv, because of the flexibility and control it gave them over the user experience.
First Command Bank leveraged the Architect Digital Banking product to connect with their primarily remote military clients. First Command is a unique bank, having only one brick and mortar building and heavily relying on their digital banking solution to serve all of its customers' needs.
First Command was particularly attracted to the powerful yet easy-to-use Architect Development Kit, which enabled the bank to personalize the customer experience and deploy marketing communications and offers to their clients in an efficient manner.