Digital wallets drive adoption, revenue, and loyalty and can offer a frictionless payment experience for consumers. How do your consumers use their digital wallets and are you meeting their expectations?

Over the next two to three years, half of all online spending will come from mobile. In-app payments have seen strong adoption, and the payees can help make that even easier for people by enabling users to enter credentials once and skip the hassle in the future.

The less friction a customer encounters in a mobile app, digital wallet or digital banking experience, the better, and the payoff for financial institutions can be huge.

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