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Case Studies

Learn more about how Fiserv can help you. Our case studies provide snapshots of companies that have achieved great results with our technology solutions.

Property Management Lockbox Solution from Fiserv Supports Industry-Leading Service and Rapid Growth

June 2012

For nearly 30 years, small and medium-sized businesses throughout California have looked to Pacific Western Bank as their trusted partner. Together, Fiserv and Pacific Western Bank developed a lockbox solution that could handle the bank’s rapid growth and solve many of the problems that impede productivity and cash flow for its clients.

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Columbia State Bank Optimizes Performance Through Improved Business Intelligence Reporting

July 2012

Columbia State Bank deployed Business Analytics for Precision® from Fiserv to more effectively manage its high volume of business intelligence data. The result has been enhanced performance across the enterprise.

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AmericanWest Bank Switched to Outsourced Solution from Fiserv

December 2012

As the burden and cost of maintaining its disaster recovery program increased, AmericanWest Bank decided to switch to a hosted Fiserv environment. They soon discovered other advantages, such as the solution’s on-demand scalability.

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Increasing Customer Satisfaction and Loyalty with Bill Pay

June 2012

When First Harrison Bank deployed CheckFree® RXP® for Precision® from Fiserv, the bank was among the first of its peers to offer online bill payment and presentment. Today, the bank continues to experience bill payment growth and high customer satisfaction levels.

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AML Manager Automates Compliance Processes for Texas Bank

June 2012

Challenged by manual processes and paper reports, National Bank sought an easier way to monitor transactions and suspicious activities. AML Manager from Fiserv was an efficient solution to help the bank comply with the USA PATRIOT Act and satisfy OFAC and FinCEN requirements.

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Regional Broker-Dealer Expands High Net-Worth Market Share, Increases Assets Under Management and Improves Operational Efficiencies

March 2012

A regional broker-dealer with more than $72 billion in assets under management wanted to expand its mutual fund advisory (MFA) and separately managed accounts (SMA) programs by developing an improved fee-based offering. To achieve this objective, the regional broker-dealer implemented Unified Managed Accounts, part of Unified Wealth Management Platform from Fiserv.

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