Carrollton Bank migrated to outsourced account processing to save time and reduce expenses. The bank also feels it can provide better customer service by positioning its staff away from back-office functions and into customer-facing roles.

Since the migration, the bank has:

  • Increased its asset size from $700 million to $1.3 billion
  • Utilized existing staff in more efficient, customer-focused roles without increasing staff size
  • Added two new branch locations
  • Increased its product offerings and decreased time to market for new solutions


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