Business Analytics Retail Online™ Reporting for Premier from Fiserv delivers complete information about usage on this vital customer channel, so your financial institution can better promote the adoption of online banking.
Business Analytics Retail Online Reporting from Fiserv provides comprehensive data on customer enrollment, activity and trends within Retail Online. The data supplied can be used throughout your organization for advanced channel analysis that reveals how customers are accessing account information and performing banking activities online.
Key benefits of Business Analytics Retail Online Reporting include:
- Helps you better understand customer needs, preferences and behavior
- Identifies areas for refinement in your online service
- Supplies hard data to help you quantify your return on investment
- Provides new insight for marketing efforts aimed at expanding online channel usage