AMOCO Federal Credit Union has been in business for more than 70 years. When this thriving credit union needed to retool its contracts management process, it turned to Nautilus® Workflow Client from Fiserv.

Challenge

Much of AMOCO Federal Credit Union's contract management process relied on manual processing, some of which wasn't happening in an efficient manner. Renewal notices were not being issued and contracts were automatically renewing, so AMOCO was missing opportunities to change vendors and negotiate rates. Further, many of its contracts were being physically stored in employees' desks, which was a major red flag in terms of disaster recovery and made contract reviews extremely challenging.

To improve the effectiveness and efficiency of its contract management process, AMOCO implemented Nautilus Workflow Client from Fiserv.

 

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