In a competitive market, Alerus Financial knew offering online and mobile banking services to customers was no longer an option, but a requirement to ensure customer satisfaction and loyalty.

Challenge

As a regional bank competing with larger institutions, Alerus was challenged to deliver innovative digital banking technologies in a cost effective manner.

Solution

Corillian Online and Mobiliti deliver seamless online and mobile banking experiences for Alerus customers. With more transactions being handled online, the bank’s branches can focus on building deeper customer relationships.

Proof Points

  • Rapid adoption by customers
  • Higher customer retention rates
  • Reduced operational costs
  • Streamlined maintenance and immediate product updates
  • Branches are less focused on transactions, more focused on relationship banking

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Solution

Corillian Online

Corillian Online® from Fiserv provides banks and credit unions with a superior online banking experience that not only meets growing digital expectations of your customers but also drives value back to your bottom line.

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Solution

Mobiliti

Consumers want anytime, anywhere financial management. With Mobiliti™ from Fiserv, you can effectively and profitably meet the demand by delivering robust functionality across a range of devices and networks – all through a low-cost, self-service channel.

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