Item Processing Solutions
With Item Processing Solutions from Fiserv, you can grow deposits by enabling anytime, anywhere check deposits. You can also maximize processing efficiency and minimize your exposure to fraud.
Rapid advances in item processing, including check imaging and electronic clearing, help you move transactions quickly and minimize lost funds. New services such as mobile check capture on a smartphone or e-statements help you attract new customers. Item Processing Solutions from Fiserv deliver new levels of processing efficiency while expanding geographic reach and offering innovative services to help you stay competitive.
Fiserv offers a complete menu of Item Processing Solutions as an in-house solution or as outsourced services. Key offerings include:
- Source Capture Solutions®: Whether checks are imaged at the branch back office, teller, corporate office, merchant, ATM or even at your customer's home office or mobile device, Remote Deposit Capture (RDC) enhances efficiency for your financial institution and convenience for your customers
- In-house item processing: Our virtual transaction products offer you the most advanced solutions to grow your deposit base. Deployed across critical customer touchpoints, these products provide an innovative workflow that automates payment and deposit processing, and improves the speed and quality of customer transactions
- Outsourced item processing and clearing services: Leverage our advanced systems, experienced staff and efficient processes to improve your customer service while eliminating capital investments. Check volumes are declining, and many clients have found outsourcing to be an attractive option. Alternatively, you can choose to outsource some check processing functions while keeping others in-house. Fiserv offers flexible options to meet your changing needs
- Fiserv Clearing Network: Our electronic check clearing and exchange network can handle your transit, in-clearing and return items with one simple connection
- Fraud detection: Mitigate your exposure to fraud with our comprehensive deposit review capabilities and our innovative fraud detection solutions, including digital signature verification
- Check image archive: Our solution supports short-term and long-term archive functions, online access to checks and statements, CD-ROM creation and image storage for up to seven years. Our in-house archive solutions are fully customizable and give you total control over the storage of your check and document images. Your core processing solution, will determine if you are eligible for our enterprise content management (ECM) solutions
- Statements: We offer all varieties of account statements, including image statements, truncated statements or electronic statements
- Back-office solutions: We address the workflows, exception conditions and risk mitigation processes your organization needs. Solutions include in-clearing captures, returns, transaction management, deposit review and reporting capabilities
- Check recovery: Returned checks require a costly, time-consuming recovery process that impedes cash flow and limits bottom line profitability. Check Recovery Services from Fiserv use electronic check re-presentment to automate the collection process, accelerating your recovery time for lost funds
- Online education and marketing programs: Improve your staff's training, and your customers' adoption of merchant and consumer capture, with our innovative online education and marketing programs
Item Processing Solutions from Fiserv can help you:
- Grow revenue and improve customer service by enabling check deposits from your retail and business customers - anywhere, anytime
- Reduce courier costs with branch, teller or ATM capture
- Reduce or eliminate capital investments and labor costs with outsourced services
- Recover lost funds quickly with check recovery solutions
- Increase adoption rates with packaged, online marketing programs
- Deploy installation services and advanced educational tools for your staff, including online training tools
- Improve customer satisfaction with immediate access to check images, stored online for up to seven years
- Gain peace of mind with full disaster backup and recovery for all your critical data
What We Offer
- Check Recovery Services Check Recovery™ from Fiserv accelerates the recovery of returned checks and ACH debits by automating the collection process with state-of-the-art practices, including strategically timed electronic re-presentment and advanced online reporting capabilities.
Fiserv Clearing Network
The Fiserv Clearing Network simplifies clearing and settlement while minimizing costs for inbound, outbound and return items. Handling millions of items per year, Fiserv has the experience to provide you a convenient image exchange solution.
FraudGuard Signature Verification
Check fraud doesn't have to be an inevitable part of banking. Spare your financial institution the expense and trouble of investigating fraud by stopping it before it happens with FraudGuard® from Fiserv.
National Image Archive
With the latest in on-demand content retrieval capabilities, the National Image Archive from Fiserv supports short and long-term archive functions, online access to archived checks and statements, CD-ROM creation and image storage for up to seven years.
- Source Capture Solutions Source Capture Optimization® is a unique Fiserv approach to integrating your payments environment and allowing deposits to be gathered from more customer touch points. This approach helps financial institutions grow revenue and compete effectively in fiercely competitive markets.
Increase the power of customer touch points by transforming your statements into a dynamic marketing and educational tool that drives results and saves money.
- Transaction Content Manager Transaction Content Manager from Fiserv provides a fully automated environment in which to process items from virtually any source. Features such as integration with Image Content Manager from Fiserv and duplicate review give your financial institution more control over processing check images.