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ATM Solutions

Fiserv offers comprehensive management and operations support for your ATM network, ensuring that your machines are up and running when your customers need them.

Customers rely on your automated teller machines (ATMs), expecting them to be available for transactions 24 hours a day, 7 days a week. The moment your ATMs go down or fail to provide the services customers expect, your business diminishes. By entrusting your ATM network to Fiserv, you’ll ensure that this valuable customer retention tool stays up and running.

 

Our Solution

Fiserv has experience providing proven ATM and card payment solutions to more than 3,200 financial institutions. We offer total management and operations support focused specifically on the management of your ATM network. In addition to basic transactions like cash withdrawals and balance inquiries, we can also help provide more conveniences for your customers. There are a number of features your ATM service can offer, including:

  • Bilingual screens
  • No-envelope deposits
  • Stamp purchases
  • PIN changes
  • 24x7 monitoring tools
ATM Solutions from Fiserv include these additional value-added components:
  • Supporting ATM marketing campaigns and providing complete surcharging flexibility
  • Providing ATM access to your institution via dial-up, direct connection and wireless
  • ATM service components, including device driving, advanced monitoring, transaction authorization, network gateway access, network switching, settlement and first-line vendor and dispatch
 

Benefits

Fiserv has internal resources with unmatched industry expertise focused specifically on the management of your ATM program. For example, our technical experts can analyze the technical options you are considering, including communications technologies, device type and hardware requirements, screen dynamics and the effect of new product offerings. With our solutions, you can:

  • Provide customers with the ability to conduct anytime, anywhere financial or information transactions at thousands of remote terminals globally
  • Leverage network memberships to allow for easy additions or changes
  • Have support for all device types and technology configurations
  • Extend your brand reach
  • Deliver cost-effective services 24 hours a day, 7 days a week
  • Strengthen customer relationships by expanding the ease of service accessibility