Customers appreciate quick, efficient service. Teller Source Capture™ from Fiserv helps tellers shorten the transaction time while delivering thorough customer service.

 

Overview

Teller Source Capture enables real-time balancing of deposits at the teller line while the customer is present. Each transaction is memoposted in the system, speeding the availability of funds to your customers, who leave with a real-time deposit receipt in hand.

This solution fully integrates with your existing teller system. It eliminates manual proofing and encoding, giving tellers more time to interact with your customers. Teller Source Capture also minimizes exceptions, which reduces the time and costs for research and adjustments.

Using Teller Source Capture, your organization can lower courier costs and back-office expenses, improve fraud detection, minimize deposit errors and extend hours for the deposit window, enhancing customer service and retention. And by combining Teller Source Capture with Branch Source Capture™ from Fiserv, your branch operations can achieve maximum efficiency.

 

Features

  • Give customers fast service: Deposits are memoposted in the system at the time of transaction, enabling faster funds availability
  • Lower operating costs: Reduce courier fees, and the time and costs associated with research and adjustments in the back office
  • Free tellers from time-consuming tasks: Manual data entry is minimized as checks are captured, validated and endorsed automatically
  • Fully integrate with other solutions: Teller Source Capture works seamlessly with other Source Capture Solutions® to detect duplicate deposits, and integrates with your current teller system

Terms and Conditions

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Resources

Teller Source Capture Demo

This video shows how the Teller Source Capture solution from Fiserv helps financial institutions provide a heads-up customer service experience at the teller window, automates workflows to replace paper forms, and improves ROI and quality by eliminating proof-of-deposit rebalancing.

Watch the video

Have a Question For Us?

For more information on Teller Source Capture and other Fiserv solutions, call us at 800-872-7882 or contact us.

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