The process of sending payments to your customers or business partners can be paper-intensive and time-consuming. Digital Disbursements from Fiserv gives you an efficient digital solution for sending customer payments quickly and securely.



Most financial institutions, businesses and government entities need to send payments, such as auto loan funding, insurance claims, refunds and rebates, to their customers, clients or business partners.

Digital Disbursements enables you to send mass payouts via a simple, secure process that needs only basic information from payees. And, payments can be settled into recipient accounts in minutes instead of days.

How? The organization follows established business processes for approving payments, and when payments are ready to be sent, the organization uses an application programming interface (API) to send them. You choose the payment timing, delivery speed and send method; Fiserv manages the payment process.

Digital Disbursements gives you the flexibility to send payments in multiple ways, such as payments to bank accounts, debit cards, social tokens including email addresses and phone numbers, and even paper checks. You choose how to send the payment based on the information you have on your customer and your preferences:

  • Bank account: Send payments via ACH or NOW® Network from Fiserv. This method typically settles the next business day or instantly; you choose the delivery speed
  • Debit card: Send payments faster over electronic funds transfer networks such as Visa®, or Accelâ„¢ from Fiserv. Money is typically delivered in minutes
  • Email address or mobile phone number: Send payments without the need for personal bank account information
  • Check: Send payments using the same Fiserv print/mail capabilities that deliver more than 250 million checks annually

For more information, listen to "Fiserv Goes Direct With Disbursements" podcast, watch the "Faster Payments with Digital Disbursements" video or read the latest blog, A Better Way to Pay Consumers: Making the Move to Digital Disbursements.



  • Easy and flexible: Multiple sending options help you deliver payments the way you prefer
  • Faster delivery: Instant or same-day settlement improves recipient experience
  • Better customer service: Frictionless experience enhances recipient satisfaction
  • Cost-efficient: Reduces paper and mail costs, and provide prompt access to funds in crucial scenarios
  • Easy to track: Track payment activity and perform automated reconciliation, reducing manual effort
  • Works with you: It's simple to integrate into your existing processes using APIs or file transfers
  • Drive adoption: Complimentary marketing tools and the latest consumer insights help you better manage and connect with your customers

Terms and Conditions




Industry Pioneer Uses Digital Disbursements to Improve Employees' Financial Well-Being

Industry pioneer DailyPay uses Digital Disbursements to provide employees instant access to earned wages to improve financial well-being.

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Streamlining Business-to-Consumer Payments With Digital Disbursements

See a graphical overview of key benefits that come when streamlining business-to-consumer payments with Digital Disbursements.

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Payee Portal Feature of Digital Disbursements

The payee portal makes it easy to send payments and associated documentation to consumers. You can direct payees to a secure site where they can provide account information and collect their funds using their preferred payment method.

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Digital Disbursements and Multiparty Approvals

Digital Disbursements from Fiserv has reinvented the process of sending insurance claim payments, removing the challenge of sending multiparty claim payments for insurers that seek to digitize their claims payment process and eliminate the need for paper checks.

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Digital Disbursements Case Study

A successful Digital Disbursements pilot provided a leading insurance company the opportunity to digitize customer payments, resulting in lower costs, expedited payments and automated and accurate payment tracking capabilities.

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Digital Disbursements Brochure

The process of sending payments to customers or business partners can be paper-intensive and time-consuming. Digital Disbursements from Fiserv gives you an efficient digital solution for sending payments quickly and securely.

Learn more

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