The process of sending payments to your customers or business partners can be paper-intensive and time-consuming. Digital Disbursements from Fiserv gives you an efficient digital solution for sending customer payments quickly and securely.

 

Overview

Most financial institutions, businesses and government entities need to send payments, such as auto loan funding, insurance claims, refunds and rebates, to their customers, clients or business partners.

54% consumers prefer an electronic B2C payment

Digital Disbursements enables you to send mass payouts via a simple, secure process that needs only basic information from payees. And, payments can be settled into recipient accounts in minutes instead of days.

How? The organization follows established business processes for approving payments, and when payments are ready to be sent, the organization uses an application programming interface (API) to send them. You choose the payment timing, delivery speed and send method; Fiserv manages the payment process.

Digital Disbursements gives you the flexibility to send payments in multiple ways, such as payments to bank accounts, debit cards, social tokens including email addresses and phone numbers, and even paper checks. You choose how to send the payment based on the information you have on your customer and your preferences:

  • Bank account: Send payments via ACH or NOW® Network from Fiserv. This method typically settles the next business day or instantly; you choose the delivery speed
  • Debit card: Send payments faster over electronic funds transfer networks such as Visa®, or Accelâ„¢ from Fiserv. Money is typically delivered in minutes
  • Email address or mobile phone number: Send payments without the need for personal bank account information
  • Check: Send payments using the same Fiserv print/mail capabilities that deliver more than 250 million checks annually

For more information, listen to "Fiserv Goes Direct With Disbursements" podcast or read the latest blog, A Better Way to Pay Consumers: Making the Move to Digital Disbursements.

 

Features

  • Easy and flexible: Multiple sending options help you deliver payments the way you prefer
  • Faster delivery: Instant or same-day settlement improves recipient experience
  • Better customer service: Frictionless experience enhances recipient satisfaction
  • Cost-efficient: Reduces paper and mail costs, and provide prompt access to funds in crucial scenarios
  • Easy to track: Track payment activity and perform automated reconciliation, reducing manual effort
  • Works with you: It's simple to integrate into your existing processes using APIs or file transfers
  • Drive adoption: Complimentary marketing tools and the latest consumer insights help you better manage and connect with your customers

Terms and Conditions

close

Resources

Resource

Faster Payments with Digital Payments SDK and Disbursements

How does Fiserv define "faster payments" and how are we helping the payments interaction between businesses and consumers?

Watch the video

Resource

Streamlining B2C Payments With Digital Disbursements

Now, going digital is easier than ever. Introducing Digital Disbursements from Fiserv, a cutting-edge solution that streamlines and digitizes the B2C payments process.

Learn more

Resource

Digital Disbursements and Multiparty Approvals

Digital Disbursements from Fiserv has reinvented the process of sending insurance claim payments, removing the challenge of sending multiparty claim payments for insurers that seek to digitize their claims payment process and eliminate the need for paper checks.

Read the fact sheet

Resource

Fiserv Goes Direct With Disbursements

Learn why Fiserv decided to expand into the digital disbursements arena in this insightful article originally published on PYMNTS.com.

Read the article

Resource

Digital Disbursements Case Study

A successful Digital Disbursements pilot provided a leading insurance company the opportunity to digitize customer payments, resulting in lower costs, expedited payments and automated and accurate payment tracking capabilities.

Read the case study

Resource

Digital Disbursements Brochure

The process of sending payments to customers or business partners can be paper-intensive and time-consuming. Digital Disbursements from Fiserv gives you an efficient digital solution for sending payments quickly and securely.

Learn more

Have a question for us?

For more information on Digital Disbursements and other Fiserv solutions, call us at 800-872-7882 or contact us.

Contact Us