eBill DistributionTM from Fiserv lets you distribute your bills electronically to customers who prefer to manage bills with their financial institutions' online bill pay services. eBill Distribution is the perfect complement to your biller direct site.

 

Overview

Forty nine percent of U.S. online households prefer to pay their bills at a single, consolidated bill pay site rather than visiting multiple biller websites.1 Fiserv can help you reach these customers by distributing your bills electronically to their online bill pay websites. eBill Distribution from Fiserv reduces your print and mail costs and improves customer satisfaction by offering choice and convenience.

Complete your paperless billing strategy by reaching customers beyond your own website. No other service provider offers the same reach or industry expertise to help you achieve your ebilling goals.

ll Easy Activation - An Innovative Way to Drive Paperless

nty percent of consumers who currently pay bills online at consolidated websites reported they were more likely to consider paperless billing if they were offered a trial period during which they received both e-bills and paper bills.2 eBill Easy Activation from Fiserv allows your customers to "try before they buy" with both paper and electronic versions of their bills for a specific period of time, typically 90 days.  The Fiserv patent-pending process for selecting which consumers to enroll in the trial period has increased e-bill activations by more than 230 percent. And with over 75 percent of consumers choosing to turn paper off for the first time, you're able to influence customers who've been reluctant to try ebilling in the past.

Infographic: The Many Benefits of E-Billingfrom Fiserv

 

Features

  • Extensive network: Exclusive access to more than 3,800 financial institutions and 20 million consumers
  • Electronic data feeds: An electronic, data-fed billing and payment process that improves payment accuracy while reducing exceptions and customer support needs
  • Links to your website: Ability to link bill details back to your website for cross-sell, up-sell and loyalty campaigns
  • Innovative trial period: Automatic enrollment in an e-bill trial period for online bill pay customers through eBill Easy Activation
  • Marketing support: Consumer marketing services to help drive additional customers to online channels
  • Electronic messaging beyond the bill: eMessaging capabilities for customers without an email address on hand

1 2012 Billing Household Survey, Fiserv, Inc.

2 2012 Billing Household Survey, Fiserv, Inc.

Terms and Conditions

close

Resources

Resource

Alliance Data Case Study

Alliance Data offers tailored marketing and loyalty programs through branded credit for some of the world's leading brands. eBill Distribution™ from Fiserv lets Alliance Data meet cardmembers at a billing and payment point of preference.

Learn more

Resource

FirstEnergy Corporation Case Study

Two of FirstEnergy’s core values are customer service and positive change. Implementing eBill Easy Activation™ from Fiserv enabled the company to uphold these values while dramatically increasing paperless adoption.

Download the case study

Resource

Online Billing & Payment and GenY: A Case Study in Integrating Social Media

Looking for ways to use your social media channels to increase customer enrollment in eBill? Kristen Reese of Dominion shares examples of how they used social media channels to get more customers enrolled in eBill.

Watch the video

Resource

Ebill Easy Activation Video for DMA

How Fiserv’s eBill Easy Activation, Winner of the DMA’s prestigious Product Innovation Award, employs Tryvertising to boost e-bill adoption.

Watch the video

Resource

eBill Distribution

With eBill Distribution™, the paper bill can be eliminated, enabling you to reach the broadest range of customers and maximize your opportunity to reduce costs through paper shutoff while optimizing consumer interactions.

Download the brochure

Have a Question For Us?

For more information on eBill Distribution and other Fiserv solutions, call us at 800-872-7882 or contact us.

Contact Us