Improve cross-selling results by conducting sales interviews where your customers are banking – online - with Micronotes® Cross-Sell™ for Digital Channels from Fiserv.
Micronotes Cross-Sell for digital channels combines advanced data analytics with the closing power of sales interviews to generate more actionable cross-sell leads.
- Offers 50 times the response rate of online banner ads
- Delivers $20 of value per online customer per year, across all types of products
- Reduces costs through efficient, automated lead generation
- Delivers highly qualified leads – 20 percent of leads become sales
- Improves cross-selling productivity, drives revenue and improves retention by routing warm leads immediately to customer service representatives or digital application channels
- Improves decision-making at the management level through lead generation and activity reports
- Improves satisfaction by meeting customers' needs in a more relevant, personal way
- Keeps conversations relevant and progressive by targeting customers based on previous responses
- Takes the idea of listening to customers to a whole new level to drive deeper banking relationships