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Improve cross-selling results by conducting sales interviews where your customers are banking – online - with Micronotes® Cross-Sell™ for Digital Channels from Fiserv.

Micronotes Cross-Sell for digital channels combines advanced data analytics with the closing power of sales interviews to generate more actionable cross-sell leads.

Key Benefits

  • Offers 50 times the response rate of online banner ads
  • Delivers $20 of value per online customer per year, across all types of products
  • Reduces costs through efficient, automated lead generation
  • Delivers highly qualified leads – 20 percent of leads become sales
  • Improves cross-selling productivity, drives revenue and improves retention by routing warm leads immediately to customer service representatives or digital application channels
  • Improves decision-making at the management level through lead generation and activity reports
  • Improves satisfaction by meeting customers' needs in a more relevant, personal way
  • Keeps conversations relevant and progressive by targeting customers based on previous responses
  • Takes the idea of listening to customers to a whole new level to drive deeper banking relationships


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LACC - English

LACC - Spanish

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