Financial institutions can't afford to limp along with operational inefficiencies. With Nautilus® from Fiserv, you can create, organize and control access for all types of content across your business from a single interface.

 

Overview

Nautilus combines capabilities such as document imaging and management, check image statements, workflow, email archiving and records management into one easy-to-use system.

This fully integrated solution enables you to focus your resources on activities that promote revenue growth and customer satisfaction. In addition, by standardizing, documenting and automating content-driven processes, your business creates a solid governance, risk and compliance framework.

 

Features

From the moment you begin using Nautilus, you'll see benefits in all departments, including item processing, lending and human resources.

  • Increased collaboration: Simultaneous, secure, real- time access to content, no matter where your users are located, leads to greater collaboration
  • Enhanced customer service: Your service representatives can resolve issues on the first call with the most accurate and timely information. The system also enables you to provide self-service with secure, Web-based access to important documents such as billing statements, records, loan applications and contracts
  • Cost savings: Document imaging from Nautilus eliminates much of the overhead associated with storing physical documents, and the automated features reduce the labor required to complete routine business processes

Terms and Conditions

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Resources

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MutualBank - Nautilus Empowers Staff to Increase Efficiency and Improve Customer Service Case Study

MutualBank CIO Gary Kern chose Nautilus® from Fiserv to help the mortgage department automate manual loan servicing tasks and achieve dramatic time savings – setting a new standard for the entire enterprise.

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Nautilus Virtual Print Driver Fact Sheet

Nautilus® Virtual Print Driver from Fiserv replaces the redundant process of printing, scanning and shredding physical documents by electronically capturing the document and uploading it into Nautilus.

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Nautilus Web Services Publishing Fact Sheet

Nautilus® Web Services Publishing from Fiserv facilitates point-and-click “no coding” integration between Nautilus and your other business critical systems.

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Nautilus Records Management Fact Sheet

Securely retain records from document creation through final disposition with Nautilus® Records Management from Fiserv.

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Justifying Process Automation in Banking: Four Business Areas That Are Prime Targets

Financial institutions have embraced technology to help drive new business, improve customer service, reduce costs and become more competitive. Yet many financial institutions still rely on paper-driven processes. It's time for business process automation.

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The Value of Case Management in Financial Services

The term "case management" describes how social services organizations manage workload and track open staff and accountholder requests. With case management, financial institutions can improve accountholder satisfaction and retention, lower risk, and gain efficiency.

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The First National Bank of Long Island Case Study

The First National Bank of Long Island was feeling the pressure of an outdated document storage system. The space required to store loan files was taking its toll, and the bank’s processes were inefficient. In order to grow, the old system had to go.

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Granite State Credit Union Case Study

An automated review and approval process enabled by Nautilus® from Fiserv helps Granite State Credit Union to pay vendors faster and spend far less staff time and resource on the task.

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Firefly Credit Union Turns Months-Long Backlog Into Same-Day Processing Case Study

Firefly Credit Union leveraged Nautilus® Advanced Capture from Fiserv to automate and streamline its scanning process, resulting in increased operational efficiency, complete document files and the elimination of scanning backlogs.

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AMOCO Federal Credit Union Implements Nautilus Workflow Case Study

AMOCO Federal Credit Union has been in business for more than 70 years. When this thriving credit union needed to retool its contracts management process, it turned to Nautilus® Workflow Client from Fiserv.

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For more information on Nautilus and other Fiserv solutions, call us at 800-872-7882 or contact us.

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