Cater to your customers' billing presentment and payment preferences with convenient, secure and personalized solutions from Fiserv.
As a provider to 3,000 utility companies, Fiserv knows firsthand that customers receive and pay their utility bills in more ways than ever before. This requires you to expertly manage emerging billing and payment channels alongside traditional ones. We can help you streamline multi-channel billing.
Our unified approach simplifies both electronic and paper-based billing and payments and can result in accelerated revenue collection and improved customer engagement while reducing regulatory risk and cost.
Using a single data feed, Fiserv can:
- Prepare the data to create bills and include personalized messages
- Present the bills in printed and digital formats to distribute through mail, biller direct and bank channels
- Enable your customers to pay using the channels they prefer
Provide simple, straightforward and convenient billing and payments experiences across all channels with our scalable, flexible and secure billing solutions will help you. Leverage our sophisticated messaging capabilities to enhance perception of your brand and influence customer behavior. Use our unified approach to migrate customers from paper to electronic channels seamlessly.
Let the strength of Fiserv help your utility company:
- Simplify your life by having one partner to manage the entire billing life cycle
- Cater to customer preferences by providing channel and payment options
- Speed revenue collection by offering a full range of payment options
- Engage customers with the right message in the right channel to the right customer
- Reduce regulatory compliance and security risk with solutions from a trusted industry provider