Communication needs to be more agile, mobile and collaborative. Sentry‚Ą† Unified Communications from Fiserv leverages mobile devices and innovations in infrastructure technology to create a seamless, integrated experience for voice, video, messaging and content sharing.

 

Overview

Sentry Unified Communications is a foundational part of emerging branch transformation strategies, enabling financial institutions to interact with accountholders and staff like never before, improve internal communications and enhance service. All without the need to deploy, monitor or manage IT infrastructure.

A Fiserv partnership with Cisco makes instant communications and live meetings possible through a deeply integrated set of industry-leading, cloud-based communications tools providing an unmatched collaboration experience.

Whether you're looking for a more secure and interactive experience for your accountholders or better internal collaboration between senior executives and their distributed teams, rely on innovative solutions and expertise from Fiserv to make it happen.

 

Features

  • Sentry Unified Communications: Workspace Communications provides tools that empower internal teams and product specialists to communicate and collaborate via messaging, voice, HD audio and video, and web using any device from any location, and to move seamlessly from one device to another. This simple, flexible and secure cloud-based service is offered on a subscription basis, enabling you to add services on demand, control costs and scale as your business grows
  • The Remote Expert feature of Workspace Communications deploys video endpoints in the branch setting, enabling you to connect accountholders to experts in investments, insurance, mortgage or commercial lending from a distributed team
  • Sentry Network Services: Branch Wireless provides a foundation for branch transformation with secure branch and guest wireless with built-in analytics and multi-device monitoring

Terms and Conditions

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Resources

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Remote Expert

Transcend technology and geographic barriers to provide real-time, face-to-face interactions with consumers using the Remote Expert feature of the Workspace Communications platform from Fiserv.

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Branch Wireless Services

With Branch Wireless Services from Fiserv, branch employees gain the flexibility to come out from behind the traditional teller station and engage with customers, while visitors get the convenience of secure in-branch Wi-Fi service.

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Workspace Communications

Workplace communication is about more than simply being able to call or send a message. It's about being able to connect in a way that strengthens relationships and increases workforce productivity.

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Unified Communications Services for Financial Institutions

Fiserv is leveraging Cisco technology to enhance the financial institution experience and support branch transformation strategies.

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Have a question for us?

For more information on Sentry Unified Communications and other Fiserv solutions, call us at 800-872-7882 or contact us.

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