Consumer behavior and expectations impact the way financial institutions deliver retail and digital services across all your banking channels. Fiserv solutions help you reach more customers and serve them better.

 

Overview

Not all digital banking strategies are the same; make sure your financial institution has a digital solution portfolio positioned to match your consumer profile and overall strategic plan. Reach and serve customers via:

  • Online banking
  • Mobile banking
  • Telephone banking
  • Online account opening
  • Electronic bill payment
  • Walk-in banking

Round out these cross-channel options with relationship management services including loyalty and reward programs, direct marketing, and professional toolkits. With Retail Banking and Channels from Fiserv, your financial institution can meet all the needs of your consumers' different habits and preferences.

After you determine where your financial institution falls on the digital banking spectrum and where you want to take the digital experience, you'll need a trusted partner and access to a diverse solutions portfolio to help you get there. Rely on Fiserv to help you forge lasting customer relationships with:

  • Digital engagement: Mobile and online banking solutions, real-time alerts, marketing tools and payment solutions
  • Branch experience: Teller solutions, card services, real-time alerts and back-office solutions
  • Consumer lending: Mortgage origination, consumer origination and lending services
 

Benefits

  • Match your consumers' changing behaviors and expectations by offering the right service at the right time
  • Develop loyal and profitable relationships with retail customers
  • Increase revenue by encouraging increased usage of self-service channels
  • Offer customized, integrated and secure retail customer services

Terms and Conditions

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Resources

Resource

Broadway Bank Retail Strategy Video

Broadway Bank is reinventing the customer experience – using the right technology, branch design and service model to transform in-person banking.

Watch the video

Have a question for us?

For more information on Retail Banking and Channels and other Fiserv solutions, call us at 800-872-7882 or contact us.

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