A solution in their own right, Fiserv training classes enable you to effectively address your financial institution’s staff training needs, optimizing staff knowledge of the Premier® bank platform and a host of other value-added Fiserv solutions.



Our education team provides a wide range of comprehensive, flexible and interactive training options. These courses are designed to increase employees’ knowledge and create new efficiency, helping you make the most of your technology investment.

Depending on your organization’s training needs, you may opt for face-to-face classroom training at a Fiserv facility. We also offer a variety of regional learning opportunities around the country, as well as on-site training at your own location. Internet-based classes are another, increasingly popular alternative, providing instruction that is convenient and cost-effective. Each option has advantages, giving you the flexibility to choose the training solutions that best suit your organization’s situation and schedule.



  • On-campus training: Training at a Fiserv facility, offers the benefits of getting away from day-to-day distractions, having face-to-face interaction with Fiserv experts and networking with your peers from other financial institutions
  • Live Internet training: In recent years, live Internet classes have become one of our most popular training methods. Using a single Internet connection, all of your employees can participate without leaving the office. Featuring fully interactive question-and-answer sessions with expert instructors, these classes are a simple and cost-effective way to train your staff
  • Recorded Internet training - Virtual Trainer: Virtual Trainer courses are a recorded Internet training option from Fiserv, providing convenient access to the knowledge and skills your organization needs to fully leverage Premier and an array of other solutions. Virtual Trainer gives you unlimited use of our growing library of courses and the flexibility for you and your staff to attend training sessions at your convenience. These Internet-based sessions enable you to pause or rewind the sections you want to emphasize or view again
  • Education Seminars: To help enhance the return on your technology investment, Fiserv brings training classes to your region at various times throughout the year. These sessions are an opportunity to interact with peers from your area and learn from Fiserv experts. Because the classes are held regionally, travel costs and time out of the office are minimized. Education seminars are designed to provide all levels of training, and can be used as start-to-finish training on all options or as a refresher course to better understand your current settings

Have a question for us?

For more information on Education Services for Premier from Fiserv, call 800-872-7882 or contact us. For support, visit the Collaborative Care Center or Client Access.

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