Reduce the risk of fraud, enhance service delivery and increase productivity with Verifast™ from Fiserv, the award-winning biometric solution that provides efficient and accurate authentication for consumers and employees.



Verifying a consumer or an employee's identity is an inefficient process that requires the manual authentication of a card, PIN, password or other unique method of identification. These methods are not only inconvenient, but also present potential security risks and detract from the overall consumer or employee experience.


Palm-vein biometric technology

Verifast eliminates these problems by using the latest palm-vein biometric technology in place of outdated authentication methods. Verifast helps financial institutions mitigate fraud, reduce transaction times and make banking transactions more convenient for consumers while simplifying and improving control over employee access to banking networks and systems.

With Verifast, individuals simply hold their palm over an infrared sensing device that detects each person's unique palm vein pattern and matches it to an encrypted digital signature. Palm-vein authentication offers superior security, accuracy and consumer acceptance:

  • Security: Palm vein scanning is a highly reliable method of identification. Palm vein patterns are unique and remain stable throughout a person's life. Veins are "hidden" under the skin, making forgery virtually impossible
  • Accuracy: Palm vein patterns are complex, with more than five million reference points
  • Acceptance: Palm vein scanning is hygienic, easy and intuitive to use

Fiserv offers two Verifast solutions for financial institutions:

Verifast: Palm Authentication: For authenticating consumers in the branch
Verifast: Employee Palm Authentication: For authenticating employees when they need to access financial institution networks and systems


Verifast Awards

  • Fintech Breakthrough Award 20182018 Fintech Breakthrough Award for "Banking Innovation – Consumer Banking": To Fiserv for Verifast: Palm Authentication solution
  • 2017 Retail Banker International "Security Innovation of the Year" Award: To Fiserv and Gesa Credit Union for Verifast: Palm Authentication
  • Retail Banker International Award2017 Credit Union Journal "Best Practice" Award: To Fiserv and Gesa Credit Union for Verifast: Palm Authentication
  • 2017 CUNA "Excellence in Technology" Award:To Hughes Federal Credit Union for its implementation of Verifast biometric authentication to build an efficient team and create better member experiences
  • TAG FinTech Advance Awards - Verifast2017 Technology Association of Georgia TAG Advance award: Based on the pioneering use of Verifast Palm Authentication in the branch, Fiserv was recognized as one of the most innovative U.S. FinTech companies with ties to Georgia
  • 2016 IDC FinTech Real Results Award for Customer Engagement2016 IDC FinTech Real Results award for Customer Engagement: Fiserv was recognized for implementing its innovative Verifast Palm Authentication solution to improve security, reduce authentication times and enhance the consumer experience
  • 2016 CUNA Excellence in Technology Award: Presented to Gesa Credit Union for their beta implementation of Verifast Palm Authentication, becoming the first  U.S. financial institution to authenticate consumers using palm-vein scanning technology
  • 2016 Credit Union Journal Best Practice Award: To Gesa Credit Union for speeding up in-branch authentication by 93% using Verifast Palm Authentication

Terms and Conditions




Create Profitable Customers for Life

Financial institutions need to start thinking differently about the type of experience they want to offer. It's about creating a personable experience across all channels and ultimately creating profitable customers for life.

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Verifast: Palm Authentication – Gesa Credit Union Testimonial

Verifast™: Palm Authentication, a powerful biometric authentication solution from Fiserv, helps financial institutions mitigate fraud, reduce transaction times and enhance the branch experience by putting efficient and accurate authentication in the palm of the accountholder's hand.

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Verifast: Employee Palm Authentication – Introduction

Experience first-hand the ease-of-use and seamless authentication process when using VerifastTM: Employee Palm Authentication from Fiserv. Equip your staff with a solution that allows more face time with accountholders and less interaction with their workstations.

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Verifast: Employee Palm Authentication – Hughes FCU Testimonial

Learn how Hughes Federal Credit Union was immediately impacted after going live with VerifastTM: Employee Palm Authentication from Fiserv. How their staff, in no time, could not imagine a day of work without using Verifast.

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Verifast: Employee Palm Authentication Brochure

This PalmVein biometric technology allows financial institution personnel to seamlessly authenticate into any workstation and daily applications by simply scanning the palm of their hand.

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Verifast: Palm Authentication Brochure

Verifast™: Palm Authentication reduces fraud risk by unobtrusively authenticating customers or members during in-person interactions at the teller line.

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For more information on Verifast and other Fiserv solutions, call us at 800-872-7882 or contact us.

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