Consumers increasingly expect faster, more meaningful transactions with real-time results. tMagic™ for DNA® from Fiserv offers powerful integrated teller capture capabilities to meet these expectations and improve your efficiency.
tMagic for DNA automates the capture, imaging and entry of paper-based transactions directly into the DNA account processing platform from Fiserv. It allows tellers to easily capture transit and on-us checks, deposit slips, withdrawal tickets, loan coupons, general ledger tickets and any other transaction document on the spot, and update your DNA account processing platform accordingly in real-time.
tMagic for DNA enables you to:
- Improve processing efficiency by reducing the need for end-of-day back-office reconciliation
- Drive down check delivery, transportation and overtime costs to save money and reduce paper use
- Reduce training time and costs in a traditionally high-turnover position by being easy to use
- Free tellers to spend more time in personal interactions with your customers
tMagic extends your investment in DNA by providing real-time processing and balancing, immediate check verification, improved transaction accuracy and enhanced service for fast, cost-efficient branch operations. tMagic for DNA also lets you take full advantage of Check 21 technology with least-cost routing, multiple image cash letters, dollar amount thresholds and electronic in-clearings and returns.
tMagic can also be used in the back office to process transactions not presented at the teller line, reducing the need for branch capture equipment.
- Immediate check verification: tMagic captures the front and back of the check, automatically detects the courtesy amount, legal amount, MICR line and presence of a signature and date, and alerts the teller if data is questionable or missing. Items needing verification are presented back to the teller for correction or rejection while the depositor is present
- Reduced manual entry and errors: Automatic capture, verification and entry into the DNA account processing platform reduces teller data entry errors
- Transaction integrity: tMagic speeds your research by identifying and digitally "stapling" each check to a unique, core-assigned identification number. This identifier can be virtually endorsed on the item at scanning to establish an easily searchable audit trail, while ensuring that items captured at the teller station remain together to enforce transaction integrity
- Valuable optional services: You can complement and extend the robust capabilities of tMagic by adding optional services that deliver a high return on investment. Optional services include tMagic: Forms Studio for DNA™, tMagic: High-Risk Deposit Notification for DNA™, tMagic: Shared Branch for DNA™, tMagic: Deferred Processing for DNA™ and tMagic: Translation and Exception for DNA™