Expand relationships while enhancing service by using Dynamic Messaging for DNA® from Fiserv to deliver real-time messages to your front-line staff tailored to each customer interaction.
Dynamic Messaging for DNA from Fiserv helps you boost response rates by providing timely, relevant offers at the point of interaction, when customers are most receptive. The solution automatically displays real-time, customer-specific messages on-screen when a customer's record is accessed.
Dynamic Messaging enables you to:
- Enhance revenue and sales through improved front-line selling and an active sales process enterprise-wide
- Distribute marketing campaigns and customer preferences to multiple touch points
- Deliver a consistent message across every channel
- Capture lead referrals for products
- Forward responses to the proper employees for fast service fulfillment
- Flexible Uses: Dynamic messaging can provide all kinds of vital information to tellers, including targeted sales opportunities, customer preferences, reminders and much more at the precise moment that they are communicating with an accountholder
- Seamlessly integrated into DNA: Enables your financial institution to present consumers and businesses with information and new products that may interest them
- Authorization levels: Let you control who may create the messages that are sent to tellers during a transaction