Branch banking solutions from Fiserv integrate with DNA™ to streamline operations, enhance security and enrich the customer experience.
Personal interactions present an invaluable opportunity for your financial institution to engage with customers.
Our branch banking solutions seamlessly integrate with DNA to help your staff immediately connect with accountholders. Automation and integration turn your personal encounters into profitable connections by increasing service speed, protecting against fraud and promoting relevant products that drive relationship value.
For more information on branch banking solutions from Fiserv, call us at 800-872-7882 or Contact Us.
What We Offer
ConvergeIT®: IVR from Fiserv enables you to build customer satisfaction by offering more services through your audio response channel. This flexible, interactive voice response system streamlines your telephone banking channel.
ConvergeIT®: VoIP from Fiserv is the only VoIP (voice communications over an IP network) system designed for and integrated with Fiserv account processing systems. The powerful and easy-to-use phone system can help you enhance service, integrate business continuity services, reduce operating costs, unify branch operations and improve efficiencies.
Voice Response for DNA
Your phone system is a vital connection between you and your accountholders. Voice Response for DNA™ from Fiserv offers a state-of-the-art telephone banking solution with the advanced capabilities that you and your accountholders demand.
Contact Management for DNA
Place relationship knowledge, actionable activities and transactional information at your staff's fingertips with Contact Management for DNA™ from Fiserv, a solution designed to help you maximize every interaction and deliver superior service.
Source Capture Solutions
Source Capture Optimization® is a unique Fiserv approach to integrating your payments environment and allowing deposits to be gathered from more customer touch points. This approach helps financial institutions grow revenue and compete effectively in fiercely competitive markets.
tMagic for DNA
Consumers increasingly expect faster, more meaningful transactions with real-time results. tMagic™ for DNA™ from Fiserv offers powerful integrated teller capture capabilities to meet these expectations and improve your efficiency.
Reduce the risk of fraud without hampering service delivery with Verifast™ from Fiserv. Verifast provides an efficient and accurate authentication solution right at the teller line.