DNA™ from Fiserv is a modern, flexible, real-time account processing platform with a unique open architecture and a person-centered data model. It helps financial institutions operate more efficiently, capture complete customer relationships and adapt to changing business needs.
More than ever before, financial institutions need an account processing platform to streamline operations, quickly adapt to changing business needs and manage the highly flexible relationships that exist between people, businesses and accounts – in real-time and through all channels. DNA from Fiserv provides all of this and more with its modern, open architecture, continuous real-time performance, scalable technology and flexible, robust capabilities.
Recognized by industry-leading analysts for its technology, user experience and breadth of functionality, DNA is the first open, person-centric core banking platform built for collaboration. DNA was developed using Microsoft® .NET Framework for a state-of-the-art core platform that you can rely on for the long-term. With DNA, you gain 24/7 real-time processing, robust retail, mortgage and commercial banking capabilities, and a 360-degree view of your retail and business relationships.
DNA is designed around your customers and the way you do business. A flexible, open architecture integrates with a host of Fiserv solutions to deliver comprehensive, end-to-end functionality and a consistent, real-time customer experience across all channels. This enterprise-wide technology foundation serves innovative institutions of all sizes through in-house and hosted environments with a robust set of features, including:
- All of the account processing capabilities required to meet your commercial and retail customers' needs, without requiring a separate teller system, service system or duplication of setup and maintenance
- An advanced relational data model that is organized around the person, rather than the account, to give your bank a comprehensive view of each customer relationship
- The ability to store limitless amounts of accountholder information along with invaluable data about the manner in which businesses and individuals relate and transact
- An open architecture that supports a wide range of hardware, operating system and database deployment options along with easy integration of surround solutions from Fiserv and others
- Seamlessly integrated custom core extensions, known as DNAapps™, that you can create on your own or download from the DNAappstore™
The award-winning DNA platform has been carefully built to streamline operations, adapt to changing business needs and scale with your growth. Major benefits include:
- Focused on the person: The DNA data model associates and organizes all account, transaction and related information around the accountholder and stores it in an enterprise database. This provides you with a powerful 360-degree view of customer relationships and a highly efficient way to manage data
- Modern, standards-based components: The unique relational database design of DNA provides unlimited scalability and operational flexibility, along with real-time data backup from Oracle® for unparalleled business continuity, a wide variety of industry-standard tools and access to advanced analytic applications
- Continuous real-time performance: DNA executes and stores transactions as they occur, providing consistently up-to-date customer, account and transaction data across all channels. The data model is also built for rapid data analysis and transactional throughput to deliver unrivaled real-time performance
- Flexible customization: DNA offers numerous ways to accommodate your organization's business rules and processes. It also enables you to create customized enhancements with the DNAcreator™ toolkit or download enhancements developed by other Fiserv clients and partners through the DNAappstore
What We Offer
Branch banking solutions from Fiserv integrate with DNA™ to streamline operations, enhance security and enrich the customer experience.
Card solutions from Fiserv integrate with DNA™ to provide complete debit, credit, prepaid and ATM payment services with real-time card portfolio management.
Commercial Account Analysis
Weiland Account Analysis™ from Fiserv streamlines the complex task of commercial account analysis and billing to meet the needs of your commercial customers and ensure the profitability of those relationships.
CRM & Business Intelligence
Information is a powerful tool for improving your organization's performance. CRM and Business Intelligence solutions from Fiserv help you leverage information to analyze performance, gain valuable insights into customer behavior and enhance relationships.
Enterprise Content Management
Enterprise content management solutions from Fiserv help you store, organize and use ever-changing data to efficiently manage all paper documents and electronic content from the initial point of capture through statement generation and research.
Our financial accounting solutions integrate with DNA™ from Fiserv to automate and streamline day-to-day processing, reducing the effort required to perform routine financial accounting functions.
Integration & Collaboration
Flexibility is at the foundation of the DNA™ account processing platform. With DNA, you gain unparalleled opportunities to extend, integrate and update your core platform to meet your strategic needs through innovative integration and collaboration tools.
Revenue from lending is often considered the financial backbone of an institution. Our lending solutions integrate with DNA™ from Fiserv to streamline the origination, management and servicing of consumer, commercial and mortgage loans.
MobilitiTM from Fiserv is a hosted solution that gives community banks and credit unions the tools and expertise to deliver powerful, world-class mobile banking and payment services - with minimum impact on budgets, human resources and implementation timeframes.
Fiserv offers your retail and commercial customers online banking solutions with the flexibility and convenience of 24/7, real-time account information, electronic payments and more – all seamlessly integrated with DNA™ from Fiserv.
Delivering business-critical communications to customers accurately, on time and with relevant information is essential for customer satisfaction and retention. Output Solutions from Fiserv can help leverage business-critical communications to reduce costs, increase revenue and improve customer satisfaction and loyalty.
The speed of business is accelerating. Payments processing solutions from Fiserv embrace the shift towards a paperless environment to provide real-time results that reduce processing costs, mitigate fraud and enhance the customer experience.
Financial institutions must combat the rising threat of illegal activity. Our risk management solutions integrate with DNA™ from Fiserv to mitigate this threat and satisfy legal and regulatory compliance requirements.
Services & Support
The DNA™ account processing platform from Fiserv provides a robust set of services and support resources designed to help you get the most out of your technology investment.
The DNA Advantage
DNA™ from Fiserv is the first modern, person-centric account processing platform built for collaboration. It gives you the advantage you need to compete and succeed today and well into the future.