Cloud Expert Webcast Series

Cloud Strategy Best Practices and Solutions 

Welcome to our Cloud Expert Webcasts, a series of conversations designed to help you increase business agility through an informed cloud strategy. Each episode addresses key challenges faced by Fiserv clients and offers best practices and solutions to improve your IT and business performance.

In addition to the educational content below, visit our Cloud Infrastructure Services page or download an overview of our cloud services.  

Fill in the form at the bottom of the page and we will connect you with one of our experts.

Webcast Archives

Cloud Journey Insights

Cloud technology is a strategic component of many banks’ digital transformation initiatives. The increased use and investment in public cloud services has reinforced cloud adoption to be the new normal. Organizations like yours are eager to achieve the benefits of the public cloud: reducing costs, managing complexity, meeting compliance standards and minimizing downtime. In this session, you will be able to:

  • Learn how to overcome common challenges
  • Understand best practices
  • Hear client cloud transition use cases 

The Benefits of DNA in the Cloud

Who doesn’t want to improve their networks and decrease IT complexity while maintaining agility to address operational and business requirements? You may have heard that cloud services can allow you to optimize storage and scale as needed with a pay-as-you-grow model. In addition to controlling costs, migrating to the cloud provides instantly enabled backups and multifactor authentication with alerts for suspicious online backup activity. Our cloud services give you the ability to move both Fiserv and non-Fiserv workloads to the cloud.

During this session you’ll hear how relying on Fiserv as your cloud partner can give you:

  • Autoscaling and elasticity
  • Faster response time
  • Compliance support and audit responses
  • Simplified IT complexities
  • Optimized costs
  • Minimized downtime

4 Things to Consider As You Take Steps Toward Cloud Migration

Building out a cloud strategy for your organization can be complex and challenging. Although there are many strategies for building out a cloud roadmap, there are four steps you should consider:

  1. Getting an assessment
  2. Understanding which applications you are moving to the cloud
  3. Developing a testing environment before migration
  4. Evaluating and managing the security of your cloud environment

During this event we address all four considerations and how to build them into your cloud strategy.

Choosing the Right Cloud Strategy for Your Financial Institution

A Conversation With a Microsoft Financial Industry Practice Leader and Fiserv Cloud Technology Expert

This Q+A style interview features Peter Hazou, Director of Business Development, Financial Services at Microsoft and Navdeep Singh, Vice President of Client Solutions Consulting at Fiserv. Listen in as these experts in cloud infrastructure discuss a variety of topics related to the cloud, including:

  • The increased drive to cloud technology due to the COVID-19 pandemic
  • The cloud’s impact on operations models
  • The predicted cloud focus areas for 2021
  • The role the cloud plays as part of a holistic, effective digital transformation strategy for all financial institutions

Episode 1 - Part 1: Debunking Cloud Myths

Cloud expert Apurva Ghelani helps you separate fact from fiction when it comes to your cloud strategy.

Based on his extensive experience designing technology solutions for Fiserv clients, Apurva debunks common cloud myths and discusses important security, cost and reliability considerations when evaluating the benefits and risks of cloud adoption. You'll hear answers to questions such as:

  • How secure is the cloud?
  • Is migrating to the cloud expensive?
  • Should I be concerned about security with a hybrid cloud?
  • Is my data really safe when stored in a public cloud?

Episode 2 - Part 2: Debunking Cloud Myths

As you consider your options regarding the cloud, learn from the experiences of organizations like yours. In this episode, Apurva Ghelani addresses common misconceptions and issues around compliance, reliability and cloud migration. He'll explore the answers to these questions:

  • Are compliance and audit requirements more stringent in the cloud?
  • Is the cloud reliable?
  • What type of redundancy does a public cloud offer?
  • What are the key considerations when planning a migration to the cloud?

Episode 3 - Part 1: Assessing Cloud Readiness

Fiserv solutions consultants Apurva Ghelani and Rich Ainey team up to answer your questions about cloud assessments and how they ensure a smooth, cost-effective cloud migration. Our experts will also discuss steps in preparing for cloud migration. You’ll hear answers to questions such as:

  • What does a cloud assessment involve? 
  • How do I know if I need one? 
  • What questions should I ask about cloud migration?

Episode 4 - Part 2: Assessing Cloud Readiness

Apurva Ghelani and Rich Ainey continue their discussion of cloud assessments and how they provide a critical roadmap for successful cloud migration. They delve deeper into the cloud assessment process and answer questions to help you know if you are ready for the cloud, such as:

  • How does a cloud assessment work?
  • What output is generated?
  • What are the next steps to cloud migration?


About Our Panel of Experts

Navdeep Singh - Navdeep Singh is an executive leader at Fiserv with over two decades of proven digital transformation leadership experience. His expertise is in bridging the gap between business objectives and information technology strategies. As Vice President of Client Solutions Consulting, Navdeep oversees the cloud practice at Fiserv. His role is to enable organizations to run their mission-critical workloads on the cloud so they are secure, resilient and available. He is a technology enthusiast with keen interest in cloud and cybersecurity. Navdeep has been an advisor to the World ITO Forum and previously served on the boards of multiple international organizations.

Rich Ainey - In his role as client solutions consultant at Fiserv, Rich utilizes his experience in information technology and knowledge of financial services to deliver advanced solutions tailored to the needs of Fiserv clients. His extensive background in networking, systems administration, virtualization, voice over internet protocol (VOIP) and more ensures every variable in a cloud migration is taken into consideration.

Apurva Ghelani - As former director of solutions consulting at Fiserv, Apurva was responsible for solution design, architecture and cost assessments for cloud, cybersecurity and infrastructure services. Throughout his career, he has helped growing enterprises develop and implement technology strategies that achieve new levels of efficiency and growth.

Nayan Patel - In his roll as Vice President of CyberSecurity and Cloud Practice at Fiserv, Nayan Patel is responsible for finding best-of-breed technology partners and solutions to enable Fiserv clients to secure their technology environment and focus on their core business. Nayan currently leads the Fiserv alliance with BlueVoyant, which offers a comprehensive, state-of-the-art cybersecurity solution designed specifically for financial institutions. He has spent the previous 15 years running technology organizations in the financial solutions space. In his most recent role, Nayan was Vice President, Data Center Operations at Fiserv responsible for providing core and digital services to over 500 banks and credit unions in data centers located across the United States and Canada. In this role, Nayan was responsible for providing platform availability, performance, scalability, compliance and overall data security to over 10 million consumers of financial services technology.


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