AML Case Management

Automated AML case management capabilities, combined with monitoring and alerts, enable investigators to perform more effectively and help mitigate financial crime risk. AML Risk Manager from Fiserv is a key part of managing risk.


The focus of any anti-money laundering (AML) program is the investigation of suspicious activity. AML Risk Manager provides a fully integrated case management solution to streamline compliance operations and help investigators organize, prioritize and manage investigations – while creating a permanent audit trail for regulatory review, if needed. All relevant information related to a case can be stored and easily updated as new information and evidence is uncovered.

How AML case management works:

  1. AML Risk Manager generates alerts that are initially reviewed by the analyst
  2. If more in-depth review is needed, a case is created and assigned to an investigator
  3. The program automatically scans through the account, customer, transaction, know your customer (KYC) and other related information to determine if there is suspicious activity that needs reporting
  4. The investigator analyzes the data and decides whether further action is needed


Automated AML case management:

  • Efficiently organizes, prioritizes and manages investigations
  • Provides flexible case and content workflows
  • Offers highly configurable capabilities
  • Provides audit trail
  • Reduces the risk of money laundering

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