Digital Banking Is an Experience Transformation

In a world where people rely on their devices for everything from social engagement to grocery shopping, a seamless, stress-free digital banking experience is more of a necessity than a luxury.

Fiserv solutions help financial institutions transform the digital experience beyond just online and mobile transactions. Banks and credit unions can create a consistent, omnichannel environment where customers or members can move money in real time, pay bills and manage their financial strategy – all with intuitive, simple-to-access tools.

Source: 2020 Expectations & Experiences: Channels and New Entrants, Fiserv 2020

Younger Consumers Are Open to Virtual Banking, As Are Wealthier Ones

Research shows that today’s consumer is ready for a better virtual experience. Your approach to digital can redefine your institution’s brand in the marketplace.

The Digital Ecosystem – Interconnected to Build on the Power of Your Core

Our digital ecosystem is anchored in efficiency, engagement, origination and insights. Fiserv gives financial institutions a pathway to the next generation of digital with user-driven design based on how people want to bank. Interoperable components and a common design language provide a foundation for consistency and simplicity – for accountholders and staff.

Efficiency

Make it easy for accountholders to bank where they want when they want with a consistent experience no matter the device

Engagement

Become the single source for your accountholders' financial needs with services like bill pay and person-to-person payments

Origination

Simplify account or loan origination with an application process that fits how people live and work

Insights

Give accountholders control of their finances with tools like card controls and credit score monitoring

Our existing relationship with Fiserv gave us the confidence to partner with them to build a comprehensive framework to deliver an experience that exceeds our clients' expectations while enabling our people to do their jobs efficiently and manage change during rapid growth.

– Jami DeHaven, SVP Enterprise Delivery Services, First Foundation Bank