Credit Full-Service Processing: Online Access

Harness technology to deliver a superior customer experience, drive agility, boost operational efficiency and enhance your digital capabilities with Credit Full-Service Processing: Online Access from Fiserv.

Consumers expect anytime, anywhere account access. Online Access allows you to meet consumer demand by offering the latest online technology and enhanced credit card account functionality. Entrust your credit card program to Fiserv and provide a robust, frictionless online experience to cardholders.


Our Solution

Online Access meets the needs of busy consumers by delivering safe and convenient self-service access to card information at their fingertips – whenever and wherever they transact. Features of Online Access include:

  • 24/7 account access
  • Single sign-on from the online banking platform
  • Mobile responsive web experience that works on any mobile device
  • Ability to set one-time or recurring online payments
  • Multiple consumer-defined email alerts for transaction, security and statement notifications
  • E-statement option for enhanced security and immediate access to account information online and via email
  • Self-service management tools including balance transfer request, credit line increase requests and dispute initiation
  • Seamless integration with uChoose Rewards® from Fiserv

Benefits

Online financial management is becoming the ultimate source for accessing account and statement information. Trust Online Access to meet consumer needs for robust, digital account access. Benefits to your financial institution include:
 

Brand management - Customize all assets including graphics, colors and contact information. Tailor your privacy policy, card terms and conditions and e-statement terms to fit within your brand guidelines
 

Cardholder servicing - Use intuitive servicing tools to manage undeliverable emails, ensure correct disclosure presentation, and receive returned email notices and unviewed statement notifications
 

Digital cardholder alerts - Market to cardholders easily and effectively within their online management portals

 

Electronic statements - Go green and cut costs by eliminating printing and postage fees

 

Rewards integration - Promote loyalty and usage with seamless rewards point balances and redemption options within the account holder access portal

     
 

Have a question for us?

For more information on Credit Full-Service Processing and other Fiserv solutions, call us at 800-872-7882 or contact us.

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