Fiserv offers case management, dispute resolution systems and exceptions management technology for all payment options, from checks to ACH to debit and credit cards.
Financial institutions face an increasing number of new challenges in the payments processing landscape today as they juggle legislative reform, consumer demands, competitive pressures and technology innovations. In addition, they must have the capability to handle a range of adjustment, dispute and claim types from checks and electronic transactions. We can help.
We offer an image-based, rules-based and workflow-enabled case management and resolution system that can handle adjustment and dispute types such as ACH, ATM, bill pay, and debit and credit card transactions while dramatically increasing efficiency, reducing costs and reducing risk. With Case Management & Resolution from Fiserv, you can:
There are numerous benefits to our case management and resolution solutions.
With our Dispute Resolution solutions, you can:
With our Exceptions Management solutions, you can:
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