Biller Direct

Biller Direct™ from Fiserv enables you to optimize electronic bill presentment and payment on your organization's website.


Overview

Consumers have come to expect convenient electronic bill presentment and payment (EBPP) options from their service providers, with many consumers visiting billers' websites to view or pay their bills.

Biller Direct from Fiserv delivers a seamless billing and payment solution on your website that fulfills the online payment option your customers expect. You maintain control of your brand and your customers, while we manage the complex bill delivery and payment process. Providing a user experience consistent with the look and feel of your website can improve customer satisfaction and reduce billing and payment processing costs while encouraging customers to take advantage of lower cost self-service capabilities.

Biller Direct can help you:

  • Reduce costs by driving paperless billing adoption and online self-service
  • Reduce up-front capital expenditures and lower overall infrastructure and resource costs
  • Offer customers flexible payment options and advanced features, such as payment reminders, to improve electronic payment rates and speed revenue collection
  • Benefit from our data center investments, subject matter expertise and best practices to enable new technologies more quickly
  • Increase your focus on core competencies while gaining access to the most advanced capabilities
  • Minimize security concerns and ensure compliance by leveraging our experience


Features

  • Robust website presentment: A cohesive EBPP solution that matches the look and feel of your website
  • Customer reminders and notifications: Automated delivery of notifications via email or mobile device when, where and how customers want to receive them
  • Secure e-bill delivery: Upon request, delivery of e-bills to customers as secure PDF attachments to emails
  • Account management: Real-time availability of account and bill pay information, such as complete multichannel payment history, reward points and available balance
  • Marketing campaigns: The user interface can run rules-driven targeted campaigns while consumer marketing services can help you establish and achieve electronic billing and payment goals
  • Extensive e-bill distribution included: Distribute bills electronically to more than 4,200 financial institution and consolidated websites that are part of the Fiserv network

For more information about electronic billing and payment solutions from Fiserv, contact us at 800-872-7882 or getsolutions@fiserv.com.

Have a question for us?

For more information on Biller Direct and other Fiserv solutions, call us at 800-872-7882 or contact us.

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