Now more than ever, clients are looking to improve their digital operations and increase efficiency. Intelligent Automation Technologies from Fiserv can help.
Our strategy is to incorporate complementary technologies, including robotic process automation (RPA), machine learning and AI to deliver business operational excellence and resilience for our clients. From labor capacity creation and improved client experience to new products and services, Intelligent Automation Technologies can optimize your digital transformation.
Encode sound from words
Mimic human activity
Identify within digital image
Data-based rules algorithms
Unsupervised decision algorithm
Translate between human and machines
Utilizing best practices, Fiserv has identified key steps to help ensure Robotic Process Automation delivers value to your organization. Hear more about this in our recent webinar.
Performing the actions of a human, Robotic Process Automation can interact with multiple systems and automate processes of different complexity levels. Fiserv has outlined many use cases and tasks where Robotic Process Automation can help in the following areas. In many cases Fiserv has also pre-built developed bots to accelerate time to market.
Integrate manual processes with the account processing solutions from Fiserv or third party
Free up staff by assisting in loan onboarding, payoff quotes or create cases for block card requests
Speed up fraud and due diligence processes reporting, manual data capture using OCR and AML techniques
Automate tasks that involve logging into third-party solutions
Member services, customer updates and employee tasks
Streamline everything from automating employee email notifications, onboarding process, to scanning of documents for verification
We are increasing efficiency by automating repetitive manual processes such as updating accounts, enrolling services and new hire onboarding with Robotic Process Automation from Fiserv. The bots automatically do the work for us not only in faster time, but without human errors.
The Fiserv team has been great to partner with on our RPA journey. They are proactive, knowledgeable and committed to our success.
Adrian S. Darmawan, EVP, Chief Technology Officer, First Foundation Bank
Innovative technologies and cloud-based software architectures require new testing approaches. Intelligent Automation Technologies improves time to market, performance and efficiency with Testing Services from Fiserv.
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