Application Development and Systems Integration Services
Many institutions have multiple systems working in silos. Limited enterprise collaboration and process inefficiencies don't allow them to deliver the frictionless on-demand experiences required in today's environment.
With Application Development and Systems Integration services from Fiserv, we can help you transform and integrate your data and applications to Fiserv or third parties.
Application Development:
Develop new applications and enterprise solutions or customize, enhance and upgrade existing applications
to run operations.
Systems Integration:
Deliver seamless on-demand experiences by employing leading integration tools and methodologies to integrate Fiserv, customer-owned or third-party applications.
Legacy Modernization
Plan, refactor, replatform, rearchitect or rebuild to modernize existing applications
Cloud Development
Implement end-to-end cloud solutions with Java, .NET technology capability
Portal Development
Portal development to enable integration with client ecosystems to automate process execution steps
Mobile Development
Develop new digital first features or point solutions
move apps to mobile
CRM Integration and Development
Leverage a suite of services to implement, extend or optimize CRM solutions such as Salesforce®
Agile Development
Access coaches, scrum masters and certified associates with best practices and curriculum development
API Development and Integration
Utilize packaged, cloud, open APIs for Fiserv, client and third-party solutions
SOA Framework and Microservices
Usage of architecture, microservice design principles and leading technologies
Robotic Process Automation
Create digital workers to automate repetitive, manual human tasks
User Experience / User Design
Access UX consulting and development for digital first and channel transformation
Fiserv brings technical depth, process maturity (agile, scrum, DevOps, etc.) and domain expertise – for everything from mobile, big data and blockchain to open APIs and legacy reengineering. In addition to building and integrating applications for clients, we also manage ecosystems of applications allowing organizations to focus more on their core business.
See how one of our customers transformed from several legacy systems into a single CRM instance with the help of services from Fiserv.
Application Development in Action – Robotic Process Automation
Robotic process automation (RPA) is the use of software to mimic the actions a human user would perform – at scale.
According to Gartner, RPA is the fastest growing software segment. RPA maximizes the effectiveness in new working conditions. From quickly changing legacy processes to helping you manage processes remotely, RPA can securely assist you 24/7 and from anywhere.
RPA is a strong enabler for delivering seamless experiences for customers, gaining bottom-line efficiencies, attaining top-line lift and establishing a smoother path for regulation and compliance. With its ability to perform routine intersystem tasks quickly and accurately, RPA offers a cost-effective way to increase your organization’s bandwidth.
Business Category
Pre-Built Bots - Examples
Account Maintenance
Client Address Information Maintenance / Statement Methods
Loan Payment Method / Office Code Maintenance
Loans and Deposits
New Customer and Account Creation / Payoff Quote Generation
IT and Monitoring
Suspicious Activity Report (SAR)
End of Day PCOMB Monitoring
Control Tower
Card Management
Travel Notification
Key Steps of Any RPA solution
Fiserv offers an end-to-end solution or we can assist with any step of the process. Jump start your journey from one of our pre-built bots or we can develop bots that meet your specific needs.
Assessment
Identify and map the right processes to achieve goals
Bot Development
Process map, adapt or develop bots
RPA Software
Leverage Blue Prism from Fiserv or client-selected RPA software
Operate
Manage, tune and deliver continuous improvement
