Virtual Branch

Virtual Branch® from Fiserv is an online banking solution that delivers a wide array of online services via a seamless and intuitive user experience.


Virtual Branch delivers the online banking services credit union members rely on with an array of features to support business offerings. It not only provides traditional online services, such as account balance, account history and funds transfer, but a consistent online experience that can be extended via additional modules and value-add services such as bill pay or mobile banking.

Virtual Branch includes features members need in today’s digital environment: online banking, electronic bill payment, online account opening and lending. It also addresses credit unions’ need to communicate with members via features such as electronic statements. Modules give members access to all the features they can receive in a branch, delivered when and where they want.

Virtual Branch also offers value-add services that enhance the online banking experience, such as account-to-account transfers, electronic deposits, alerts, member self-service and forms, check reorders and more. Available marketing tools allow credit unions to offer member education and support services.

Fiserv understands it is essential both online banking and account processing strategy work together. With premium integration to many of the industry's most popular account processing systems, teams can focus time and attention on business strategy and member service.


  • Virtual Branch: BankOnline provides all the online banking features members expect with configuration capabilities that let credit unions promote a professional image consistent with their brand
  • Virtual Branch: Loan offers members the ability to complete loan applications from the comfort of their homes or offices. Loan applications can be electronically scored and reviewed, and the solution can even provide instant pre-approval to members based on credit union parameters
  • Virtual Branch: Statement Express sends notifications to members when a new electronic statement can be securely accessed online
  • Virtual Branch: YourSite provides web design and hosting services that help credit unions project a desired image and focus through a rich web presence
  • Online account opening with AccountCreate℠ from Fiserv enables online account opening for new and existing members. Integrated cross-sell capabilities promote targeted products and services during enrollment

Have a question for us?

For more information on Virtual Branch and other Fiserv solutions, call us at 800-872-7882 or contact us.

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