Teller Solutions

Financial institutions are embracing a new model of customer interaction – a hybrid approach that emphasizes self-service capabilities and the digital channel within the branch. Our Teller Solutions are designed to facilitate that new model.


Overview

The next chapter in banking is how technology can transform the branch into an experience environment that differentiates one financial institution from the next. Our teller solutions are at the forefront of that transformation.

Through a direct connection to your core applications, Integrated Teller provides instant access to a wide range of real-time customer and account information. Aperio™ for Signature, a multi-channel customer experience platform from Fiserv, provides account opening and customer-account servicing, driven by a process and workflow engine, functionality for inbound-outbound marketing tied to predictive modeling, and the capability of executing these models for real-time decision-making. Connected Teller™ is a smart-client companion to Aperio. It empowers tellers to become an extension of your sales team, and fosters a sales culture throughout your organization.

Fast, accurate and consistent service is expected, but not always delivered. Teller for Cleartouch® provides the techniques and technology you need to make sure your customers receive personal and efficient service – every time, at any branch. New Accounts for Cleartouch provides an efficient workflow approach to help customer service representatives (CSRs) provide a consistent, convenient account opening process to financial institution customers.


Features

  • Cash device functionality: The cash device interface includes functionality for a number of models of cash dispensers and cash recyclers
  • Automated teller assignments: An automatic assignment function makes it possible to assign future tellers to an existing supervisor for remote overrides. This reduces the amount of setup needed when tellers are added to the system
  • Flexibility in memoposting: When memoposting funds to customer accounts, tellers can determine if a ledger adjustment should be generated for deposits
  • Integration with other solutions: These teller solutions integrate with a host of Fiserv solutions that support deposit automation, profitability analysis, AML compliance and content management

Have a question for us?

For more information on Teller Solutions and other Fiserv solutions, call us at 800-872-7882 or contact us.

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