Branch Transformation Professionals

A Reimagined Forum 2020 Experience

Forum 2020 is a virtual experience - an ongoing dialogue that has kicked off with visionary voices and includes more than 50 sessions on demand and at your convenience. Navigate this unprecedented time of accelerated change with curated content to guide and advance your branch transformation strategy.

Our new virtual conferencing format is tailored to fit your schedule and availability. We know you don't have full days to commit, so we are releasing our virtual content sessions weekly and making all previously recorded content viewable on demand. Join us for a conversation on the changes in our world today.

Conversations With Fiserv Leadership

Forum 2020 will begin with Fiserv leaders followed by a slate of renowned speakers who are considered beacons in a time of incredible transformations in our global economy, consumer behavior and technology innovation. Stay tuned for more speaker announcements in the coming days.

Jeff Yabuki

Chairman and Chief Executive Officer

Frank Bisignano

President and Chief Operating Officer

Additional Featured Speakers

Dr. Janet Yellen

Chair, Board of Governors, Federal Reserve System (2014-2018)

Michael Dell

Founder, Chairman and Chief Executive Officer, Dell Technologies.

View the full list of Forum 2020 featured speakers.

Highlighted Branch Transformation Sessions

Branch Transformation Trailblazers Blend Talent and Technology

July 14

Financial institutions are leveraging digital strategies and reimagining staff roles to heighten the branch experience and create self-service opportunities. Hear from several trailblazers about how they are using digital self-service, biometrics and interactive kiosks to create digitally connected experiences in their branches.

David Johnson
Product Manager, Fiserv

Terra Schwery
Vice President/eBanking Officer,
Western States Bank

Michael Shults
Vice President IT, Alabama Credit Union

High-Tech, High-Virtual Touch Experiences in the Evolving Branch

July 14

Credit unions are redefining how they interact with their members, both digitally and in-person at the branch. Join us to learn how your credit union can evolve your branch strategy to provide a robust digital experience paired with personalized interaction.

Andrew Vahrenkamp
Manager, Raddon Research Insights
Raddon®, a Fiserv Company

Forward Momentum

Your complimentary registration includes a wealth of curated, on-demand content to help you move forward in our changing world. 


Apply new thinking and strategies to adjust for dynamic change and disruption.


Prepare and defend the enterprise and consumers from dynamic threats.


Develop new capabilities, services and revenue opportunities.

Your complimentary registration secures access to more than 50 on-demand conference sessions delivered at your convenience each week through July 14.




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