1. Check that software & hardware meets our site system requirements (OS, Browser).
2. Check with internal network resource to make sure access to the forum2020.fiserv.com is not blocked.
3. Check that your WiFi connection hasn't dropped. Like any other digital asset, video is delivered over the internet to browsers. Sometimes, your WiFi (or cellular) connection may drop. After reconnecting, you may need to refresh the browser.
We recommend using a modern browser as listed in the table below. Older browser versions may still function but have not been tested for full compatibility.
|Chrome Desktop (Win, Mac)||Latest|
|Firefox Desktop (Win, Mac)||Latest|
|Safari Desktop (Mac)||9+|
|Safari Mobile (iOS)||9+|
|Chrome Mobile (iOS)||Latest|
|Chrome Mobile (Android)||Latest|