Consumers

At Fiserv, we aspire to move money and information in a way that moves the world. That means we always keep the consumer front and center. 

Life moves fast. Every second of the day, billions of times a day, from routine bill payments to major life plans, Fiserv solutions are there, enabling financial institutions and businesses to deliver secure, seamless experiences to help people achieve their goals.

Whether it's on a smartphone or laptop, in the branch, at the store or asking Alexa, Fiserv is there.

We're passionate about creating exceptional financial services experiences, so people can focus on the things that matter in their life.

With consumer research like Expectations & Experiences and economic analysis like SpendTrend®, Fiserv helps clients understand consumer behavior and improve experiences.


Anytime, Anywhere Money Movement and Commerce

Our services ensure secure money movement – to the tune of trillions of dollars annually.

As the largest merchant acquirer and issuer processer in the world, Fiserv enables financial institutions to offer debit and credit cards, provides solutions so businesses can accept them and offers a range of services that keep transactions secure, efficient and reliable for everyone.

Our work is often behind the scenes. Consumers know us through our STAR® and ACCEL® network logos at merchant locations, on their debit cards and at thousands of ATMs.

Many are familiar with Popmoney® Personal Payments, our pioneering mobile P2P payments offering. We also help our client financial institutions offer Zelle®, the real-time money transfer service offered at the nation's largest financial institutions.

As the leading provider of bill pay services, we provide convenient payment options: through the mail, via online banking, at the biller website or mobile app, or even at the supermarket through CheckFreePay®, the largest processer of walk-in payments.

From online and mobile banking to apps like CardValet®, which gives consumers control over how and where their cards are used, we create new ways for people to engage with their finances. And we give financial institutions and business ways to improve their customer relationships and experiences, from loyalty programs to gift and prepaid cards.    

Have a question for us?

For more information about solutions for consumers, call 800-872-7882 or click below.

If you are a consumer and need assistance, click below for customer service contacts.

Contact Us