The Four Pillars of Mobile Payments: A Blueprint for a Successful Strategy

Consumers, in their daily actions, signal their expectations for mobile payments in the channels they choose for moving money. That's happening in four fundamental ways: paying other people, paying merchants/retailers, paying billers and paying themselves.

Understanding those four pillars presents an opportunity for financial institutions to assume a leadership position in the mobile payments space. The key is developing a strategy that provides the most meaningful experience, with reliable security, in the areas where consumers most want to use mobile payments.