Five Points Bank Implements Onboard Advisor Video

Five Points Bank implemented Onboard Advisor and made account opening more efficient while complying more effectively with "know your customer" obligations.

Onboard Advisor helped Five Points Bank create new efficiencies in both fraud detection and workflow during account opening:

  • Eliminated a lengthy and time-consuming customer information profile form
  • Reduced the time of verification/approval/denial to just minutes
  • Saved on printing costs by archiving documents electronically in Director®, the enterprise content management solution from Fiserv
  • Saved time and satisfied internal compliance officers and external auditors through efficient onscreen review

  • Solution
  • Bank Platforms
  • Industry
  • Banks, Credit Unions
  • Published
  • July 2016